TERMS AND CONDITIONS

These Terms and Conditions (“Terms“) set out the basis on which REACHLaw provides Services, and the basis on which you may use this website (“Website”). Please take the time to read and understand these Terms, and contact us if anything is unclear. We aim to present information in a way that is clear, fair, and honest, and we will review these Terms from time to time to keep them accurate and up to date. We welcome your feedback at any time.

In these Terms:

“REACHLaw”, “we”, “us”, and “our” refer to REACHLaw India Private Ltd.

“you” and “your” refer to the individual, group, or business using our Services or the Website, whether as a participant, registrant, or visitor.

“Organiser” means the party responsible for the content, organisation and delivery of a particular Service. Unless expressly stated otherwise, REACHLaw shall be the Organiser. Where a Service identifies a third party as the Organiser, REACHLaw may act as the operator of the Website, registration platform and payment facilities, and the respective rights, obligations and responsibilities of REACHLaw and the Organiser shall be determined in accordance with these Terms and any applicable Service-specific terms.

“Services” means any training programme, webinar, workshop, conference, seminar, certification programme, assessment, event, consultation, digital content, recording, downloadable material, resource, tool, platform functionality or other service made available by REACHLaw through the Website.

Your use of the Website and any other digital platforms we may operate may result in data about your browsing activity being shared with third-party service providers who support us in delivering our Services. Details of what is collected, why, and how you can manage your preferences are set out in our Privacy Policy, which forms part of these Terms by reference.

The fee for a service includes access to the relevant sessions, trainings, paid consultations and any materials, documentation, refreshments, meals, recordings, or other benefits specifically stated in the description of the Service.

Unless expressly stated otherwise, accommodation, travel expenses, insurance, visa costs, internet access, equipment, and any other personal expenses are not included in the registration fee.

All fees and prices displayed on the Website are exclusive of applicable GST and any other taxes, duties, levies, teding taxes or governmental charges, unless expressly stated otherwise. You shall be responsible for the payment of any applicable taxes, duties, bank charges, foreign exchange charges, withholding taxes or similar charges arising in connection with your purchase or use of the Services.

Any applicable Goods and Services Tax (GST) or other indirect taxes leviable under the laws of India shall be charged in addition to the applicable fees, unless expressly stated otherwise. Where REACHLaw is required under applicable law to collect or remit any such taxes, duties, or statutory levies, the corresponding amount shall be charged separately and shall be payable by you. Where you are required under applicable law to deduct tax at source (TDS) from any payment made to REACHLaw, you shall deduct and deposit such TDS in accordance with the  applicable law, furnish the applicable TDS certificate or other prescribed proof of deposit to REACHLaw within the applicable statutory timelines, and ensure that REACHLaw receives due credit for such tax. Except for such TDS required by applicable law, all payments to REACHLaw shall be made in full without any deduction, set off or counterclaim.

Your registration is confirmed only once REACHLaw has received full payment of the applicable fees.Upon successful completion of registration and receipt of payment, REACHLaw will send a registration confirmation email to the email address provided during registration.

The confirmation email may include details of the Service, payment confirmation, access instructions, joining links, invoices, receipts, or other relevant information.

It is your responsibility to ensure that the email address provided during registration is accurate and capable of receiving communications from the Organiser.

If you do not receive a confirmation email within twenty-four (24) hours of completing registration and payment, you should contact REACHLaw using the contact details provided on the Website.

Payment for a Service may be made by credit card, debit card, net banking, UPI, or such other electronic payment method as we make available through our payment gateway at the time of registration, or by invoice where this option is offered for the relevant Service. Available payment methods may vary by Service and location and will be shown to you during registration.

Payments are processed through our third-party payment gateway and banking partners. We do not store your full payment card details. Any issue relating to the processing of your payment, including declined transactions, processing delays, or the security of the payment platform, is subject to the terms of our payment gateway provider, except to the extent caused by our own breach of these Terms.

If your payment is declined, fails, or is not completed for any reason, your registration will not be confirmed. Please retry the payment or contact us before assuming your place is secured.

We reserve the right to cancel unpaid registrations, deny access to the Service, or apply interest on overdue amounts in accordance with applicable law, where payment is not received by the stated deadline.

You are responsible for ensuring that payment is completed successfully and on time, including any applicable bank charges, transaction fees, or currency conversion costs. All fees are payable in INR, unless otherwise stated for a particular Service.

If you initiate a chargeback, payment reversal, or dispute with your bank or card issuer without first raising the issue with us, we reserve the right to suspend or terminate your registration and access to the Service while the matter is resolved.

For online or hybrid Service, you are responsible for ensuring that you have adequate internet connectivity, compatible hardware and software, and access to the required to attend that Service.

Neither we nor the Organiser shall be responsible for interruptions, delays, technical failures, connectivity issues, software incompatibility, or other technical problems outside our or the Organiser’s reasonable control, including issues arising from any third-party platform used to deliver the Service.

Access credentials, login links, tickets, badges, and registration confirmations for a Service are personal to you and may not be shared, transferred, copied, or used by any third party without our prior written consent.

We and/or the Organiser reserves the right to refuse admission to or remove you from, a Service where your registration details are inaccurate, incomplete, unpaid, fraudulent, or otherwise in breach of these Terms .

If we reasonably believe your access credentials have been shared, transferred, or used by an unauthorised third party, we and/or the Organiser may suspend or terminate your access to the Service immediately and without refund, without prejudice to any other rights available to us under these Terms. You remain responsible for any use of the Service made through your access credentials, whether or not you authorised that use.

Certain Services may be restricted to specified categories of participants, as set out in the relevant Service description. REACHLaw reserves the right to reject or cancel registrations that do not meet the eligibility criteria stated for a Service, without liability.

Unless otherwise stated in the Service description, online training programmes will be delivered live in English. REACHLaw reserves the right to make reasonable modifications to the training agenda, trainers, or schedule where such modifications do not materially affect the learning objectives of the Service. For material changes, the provisions of the Cancellation or Changes by Organiser clause shall apply.

Certain Services may include examinations, assessments, quizzes, assignments, practical exercises or other evaluation criteria. REACHLaw reserves the right to determine, modify or apply the assessment methodology, eligibility criteria, passing requirements and certification requirements applicable to each Service.

Certificates, credentials or other acknowledgements of completion or participation may be issued only where the applicable requirements for the relevant Service have been satisfied. REACHLaw reserves the right to determine the form, content and eligibility criteria for any certificate, credential or participation confirmation.

Unless expressly stated otherwise, certificates are personal to you, are non-transferable, and do not constitute any professional licence, regulatory approval, accreditation or guarantee of competence or employment.

Cancellation requests must be submitted to us in writing. A cancellation is effective from the date we acknowledge receipt of your request, not the date you send it.

Unless otherwise stated in the Service description:

• Cancellations received more than thirty (30) days before the event date shall be entitled to a refund of fifty percent (50%) of the registration fee paid.
• Cancellations received between seven (7) and thirty (30) days before the event date shall be entitled to a refund of twenty-five percent (25%) of the registration fee paid.
• Cancellations received fewer than seven (7) days before the event date, or after the event has commenced, shall not be entitled to any refund.

Failure to attend the Service (whether full or partial non-attendance), due to any reason whatsoever, does not entitle you to any refund. Where you are unable to attend, you may consider nominating a substitute in accordance these Terms.

Eligible refunds will be processed to your original payment method within twenty-one (21) working days of approval.

The Organiser reserves the right to cancel, postpone, relocate, interrupt, reschedule, or modify a Service, including changes to the programme, venue, platform, speakers, schedule, or format, where reasonably necessary due to operational requirements or circumstances beyond the Organiser’s control. The Organiser will notify you of any such change as soon as reasonably practicable.

Where the Organiser makes a material change to a Service after your registration is confirmed — such as a significant change to the date, format (for example, switching from in-person to online), or core content — and you no longer wish to participate: you may, by notifying us within seven (7) days of being informed of the change, either: (a) cancel your registration and receive a full refund of the fees paid; or (b) subject to availability and the Organiser’s approval, transfer your registration to a future session of the same or a substantially similar Service on such date and subject to such terms as may be agreed by the Organiser.

Where the Organiser cancels a Service entirely, the Organiser’s liability shall be limited to the refund of the registration fees actually paid by you, and this shall be your sole and exclusive remedy.

The Organiser shall not be liable for any indirect or consequential losses, including travel expenses, accommodation costs, loss of business, data loss, loss of opportunity, or other related costs incurred by participants. Nothing in this clause excludes or limits any liability that cannot be excluded under applicable law.

A registered participant may nominate a substitute from the same organisation at no additional cost, provided the substitution request is communicated to REACHLaw by email to training@reachlaw.fi at least five (5) working days before the Service start date and confirmed by REACHLaw in writing. The substitute will be registered in their own name and any certificate issued will reflect the name of the attending participant.

Where a Service is organised, delivered or provided by a third-party Organiser, REACHLaw acts solely in its capacity as the operator of the Website, registration platform and payment facilities unless expressly stated otherwise.

To the fullest extent permitted by applicable law, REACHLaw shall not be responsible for the content, delivery, quality, accuracy, legality, performance, cancellation, postponement, conduct or operation of any Service provided by a third-party Organiser.

Any claims, complaints or disputes relating to such Service shall be directed to the relevant Organiser, without prejudice to any rights you may have under applicable law.

Certain Services may be subject to additional terms, policies, participation requirements, codes of conduct, certification requirements, cancellation policies or other conditions imposed by the relevant Organiser.

Where applicable, such additional terms will be made available to you prior to registration, purchase or access to the relevant Service and shall be deemed incorporated into these Terms by reference.

In the event of any inconsistency between these Terms and any additional Organiser terms, the additional Organiser terms shall prevail solely in relation to the relevant Service to the extent of the inconsistency, unless otherwise stated.

By registering for or attending any Service, you agree to comply with this Code of Conduct at all times, whether in person or online.

You shall behave professionally and respectfully toward all attendees, speakers, organisers, moderators, venue staff, and other parties involved in the Service.

You shall not engage in harassment, abusive behaviour, discriminatory conduct, disruption of sessions, unauthorised commercial activities, misuse of Service platforms, infringement of intellectual property rights, unlawful activity, sharing of access credentials, or any conduct that, in the Organiser’s sole discretion, may adversely affect the safety, security, reputation, integrity, or operation of the Service.  

You should attend sessions punctually and remain engaged throughout the Service. Active participation in discussions and exercises is encouraged. Interruptions, side conversations, and any behaviour that disrupts the experience of other participants or the orderly conduct of the session should be avoided.

For online or hybrid Services, the training platform must be used solely for the purpose of attending the relevant Service. You must not misuse chat functions, screen-sharing features, or audio and video facilities. Unauthorised sharing of meeting links, login credentials, or access details with any third party is strictly prohibited.

The training platform and any associated communication channels must not be used for marketing, promotion of products or services, soliciting clients or business opportunities, or sharing external promotional links or materials. You shall not engage in any unauthorised commercial activity in connection with the Services.

All training materials, presentations, discussions, case studies, and examples shared during a Service are the intellectual property of REACHLaw and are provided solely for your personal use as a registered participant. You shall not record sessions, photograph slides or materials, share materials with third parties, or reproduce training content in any form, without the prior written consent of REACHLaw. Case discussions or examples shared during training must be treated as confidential.

Trainers and moderators have full authority to manage discussions, maintain order, issue warnings, and mute, remove, or block participants who violate this Code of Conduct or disrupt the session. Their decisions in this regard are final.

The Organiser may, in its sole discretion:

• remove you from any event, session or activity;
• suspend or terminate your access to the Services, online platforms, recordings, digital content, assessments or course materials;
• revoke certificates, participation confirmations or other credentials issued in connection with the Services;
• restrict, suspend or prohibit future registrations for a Service; and
• take any other action reasonably necessary to protect the safety, security, reputation, integrity and proper operation of the Services.

Any action taken under this clause may be implemented without prior notice and shall not entitle you to any refund, credit, compensation or reimbursement.

Participants who wish to report a concern relating to conduct or training integrity may write to REACHLaw at . All concerns will be treated with discretion and addressed promptly.

For in-person events, you agree to comply with all venue rules, health and safety requirements, security procedures, emergency protocols, instructions issued by the Organiser or venue personnel, and applicable laws.

You attend in-person Services at your own risk and remain responsible for their personal belongings, travel arrangements, insurance coverage, and compliance with any visa or entry requirements.

You remain solely responsible for:

• your personal belongings;
• your travel and accommodation arrangements;
• obtaining and maintaining appropriate insurance coverage;
• complying with all immigration, visa, passport, vaccination, health, entry or other travel requirements; and
• any costs, expenses or charges incurred by you in connection with a Service.

To the fullest extent permitted by applicable law, REACHLaw shall not be liable for any loss, theft, damage to personal property, personal injury, illness, travel disruption, delay, accommodation issue or other loss, cost or expense arising from or in connection with your attendance for a Service whether organised by ReachLaw or a third-party organiser, except to the extent resulting directly from the REACHLaw ‘s wilful misconduct.

The Organiser reserves the right to refuse entry to, or remove you from, the venue if you fail to comply with any applicable health, safety, security, behavioural or legal requirement.

The Organiser and its authorised representatives, service providers and contractors may photograph, record, livestream, or otherwise capture the event, service, including your images, audio, video, presentations, chat interactions, and other content generated or shared in connection with the Services.

Such recordings and materials may be used by the Organiser for event administration, training, educational, operational, quality assurance, security, compliance, archival, promotional, marketing and other legitimate business purposes, in accordance with applicable law and the REACHLaw’s Privacy Policy.

By registering for, accessing or or participating in the Service, you acknowledge and consent to such recording and use, subject to applicable law.

You shall not record, reproduce, distribute, livestream, publish, screenshot, photograph, or share event content without the Organiser’s prior written consent, except where expressly permitted for personal and non-commercial use.

All intellectual property rights, including copyrights, trademarks, trade names, logos, service marks, domain names, designs, databases, software, course content, training materials, presentations, recordings, videos, webinars, assessments, certifications, publications, documentation, downloadable materials, Website content and other materials made available through the Website or Services (“Content”), are owned by or licensed to REACHLaw and/or the relevant speakers, authors, or licensors, partners or other rights holders and are protected under applicable intellectual property laws.

Nothing in these Terms grants or transfers to you any ownership rights in the Content. Subject to your compliance with these Terms, REACHLaw grants you a limited, personal, non-exclusive, non-transferable and revocable right to access and use the Content solely for your own internal, personal and non-commercial purposes in connection with the relevant Service.

Except with the prior written consent of the REACHLaw or the relevant rights holder, you shall not:

(a) copy, reproduce, modify, adapt, translate or create derivative works from any Content;

(b) distribute, publish, display, transmit, sell, license, sublicense, rent, lease or otherwise exploit any Content;

(c) use any Content for commercial purposes or for the benefit of any third party;

(d) remove, alter or obscure any copyright, trademark, confidentiality or proprietary notice;

(e) record, download, capture, reproduce, share or distribute any Event, webinar, training session, recording or presentation except where expressly permitted by REACHLaw;

(f) share access credentials, registration details, certificates, recordings or course materials with any third party;

(g) use any Content, recordings, materials, data or outputs obtained through the Website or Services for the training, development, testing or improvement of any artificial intelligence, machine learning or automated system; or

(h) otherwise infringe, misappropriate or violate any intellectual property or proprietary rights of REACHLaw or any third party.

To the extent that you voluntarily submit feedback, testimonials, suggestions, comments, questions, reviews or similar content in connection with the Website or Services, you grant the REACHLaw a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display and distribute such content for operational, educational, promotional and business purposes, subject to applicable law.

Any unauthorised use of the Content or breach of this clause may result in suspension or termination of access to the Website or Services, revocation of certificates or participation credentials, restriction of future registrations and the exercise of any other rights or remedies available to REACHLaw under applicable law.

All rights not expressly granted under these Terms are reserved by REACHLaw and the applicable rights holders.

REACHLaw’s name, logo, trademarks, trade names and branding may not be used without our prior written consent.

REACHLaw will use reasonable care and skill in providing the Services. However, REACHLaw does not warrant or guarantee uninterrupted availability of the Website or Services, uninterrupted access, error-free technology, specific outcomes, or that any Service or Content will meet your particular requirements, expectations or objectives. While reasonable efforts are made to keep Content accurate and current, REACHLaw does not warrant that any Content is complete, accurate or up to date.

All Content, training materials, presentations, discussions, publications, communications and information made available through the Services are provided for general educational and informational purposes only and do not constitute legal advice, professional advice, consultancy services, regulatory advice, legal representation or the establishment of a client relationship. Participants remain solely responsible for their own regulatory compliance decisions and REACHLaw does not accept any responsibility for decisions taken in reliance on the training content.

REACHLaw does not guarantee any particular outcome, certification, qualification, examination result, accreditation, regulatory approval, employment opportunity, commercial benefit or professional advancement arising from your use of the Services.

REACHLaw shall not be responsible for any delay, interruption, technical failure, connectivity issue, platform outage, cyber incident, third-party service failure, payment processing issue or other circumstance beyond its reasonable control.

To the fullest extent permitted by applicable law, REACHLaw, its affiliates, directors, officers, employees, contractors, agents, speakers, sponsors, authors, venue providers, platform providers, and affiliated parties shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, contracts, goodwill, reputation, anticipated savings, opportunity, data, use or business interruption arising out of or in connection with the Website, the Services, the Content or these Terms, whether arising in contract, tort (including negligence), statute or otherwise, even if advised of the possibility of such damages.  

Subject to applicable law, REACHLaw’s total aggregate liability arising out of or in connection with the Website, the Services, the Content or these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total fees actually paid by you to REACHLaw for the specific Service giving rise to such claim.

You acknowledge and agree that the fees charged for the Services reflect the allocation of risk set out in these Terms and that REACHLaw would not be able to provide the Services on the same commercial terms without these limitations of liability.

Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under applicable law.

REACHLaw may collect, use, store, process and otherwise handle personal data in connection with your use of the Website and Services in accordance with applicable law and the Privacy Policy.

By accessing the Website or using the Services, you acknowledge that your personal data may be processed in accordance with the Privacy Policy.

REACHLaw may engage third-party service providers, including payment processors, technology providers, learning management systems, webinar platforms and other vendors, to support the operation of the Website and Services.

Further information regarding the collection, use, disclosure, storage, transfer and protection of personal data is set out in the Privacy Policy, which is incorporated into these Terms by reference.

You may use the Website only for lawful purposes and in accordance with these Terms.

You shall not:

(a) attempt to gain unauthorised access to the Website, any user account, server, database or system connected to the Website;

(b) interfere with, disrupt, impair or compromise the operation, security or functionality of the Website or Services;

(c) upload, transmit or introduce any virus, malware, malicious code or other harmful material;

(d) use any automated means, including bots, crawlers, scrapers or similar technologies, to access, monitor, copy, extract or collect information from the Website without the REACHLaw’s prior written consent;

(e) impersonate any person or entity or misrepresent your identity or affiliation; or

(f) use the Website in any manner that is unlawful or that may adversely affect the Website, the Services, REACHLaw or any other user.

REACHLaw may suspend, restrict or terminate access to the Website or Services where it reasonably believes that you have breached this clause or otherwise engaged in unauthorised, unlawful or harmful activity.

REACHLaw shall not be liable for any delay, interruption, disruption, suspension, modification, rescheduling, postponement, reduction, substitution or cancellation of any Service, or for any failure to perform any obligation under these Terms, where such delay, failure or impact results from circumstances beyond the REACHLaw’s reasonable control.

Such circumstances may include, without limitation, acts of God, natural disasters, floods, earthquakes, fires, epidemics, pandemics, public health emergencies, war, terrorism, civil unrest, labour disputes, strikes, governmental actions, changes in law, court orders, sanctions, utility failures, transportation disruptions, venue closures, internet outages, telecommunications failures, cyber incidents, ransomware attacks, denial-of-service attacks, technical failures, failures of third-party service providers, or any other event beyond the REACHLaw ‘s reasonable control.

In the event of a Force Majeure event, REACHLaw may, at its discretion, suspend, modify, reschedule, relocate, substitute, interrupt, postpone, deliver through alternative means or cancel any Service without liability, except where otherwise required by applicable law.

Any refunds, credits or rescheduling rights shall be governed by the applicable refund policy or any event-specific terms made available by REACHLaw.

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim or controversy arising out of or in connection with the Website, the Services, the Content or these Terms, including any question regarding their existence, validity, interpretation, performance or termination shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

a. Independent Contractors

REACHLaw and each Organiser operate as independent contracting parties.Nothing in these Terms shall create any partnership, agency, joint venture or employment relationship between ReachLaw and any third-party organiser.

b. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.

c. Amendment

REACHLaw reserves the right to amend these Terms from time to time. Updated Terms will be made available on the Website and will become effective upon publication unless otherwise stated. Continued use of the Website or Services after such publication constitutes acceptance of the revised Terms.

d. Entire Agreement

These Terms, together with the Privacy Policy and any Service-specific terms expressly incorporated by reference, constitute the entire agreement between you and REACHLaw regarding the Website and the Services.

If you have any questions regarding the Website, the Services or these Terms, or if you wish to submit a cancellation, substitution, or refund request,please contact REACHLaw at contact@reachlaw.co.in or using the contact details provided on the Website.

For cancellation, substitution, and refund queries specifically, please write to us with your registration reference number and the name of the Service you registered for, to enable us to process your request promptly.

REACHLaw may communicate with you using the contact information provided during registration or account creation. You are responsible for ensuring that your contact information remains accurate and up to date.