Privacy Policy

REACHLaw India Private Limited (“REACHLaw”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and otherwise process personal data when you visit our website, register for or use our services, communicate with us, or otherwise interact with us.

By accessing or using the website or our services, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable law.

Depending on your interaction with us, we may collect:

• name;
• organisation name;
• designation;
• email address;
• telephone number;
• billing and payment information;
• address details;
• registration and account information;
• certification, attendance and participation records;
• communications with us;
• feedback, testimonials and survey responses;
• technical information such as IP address, browser type, device information and website usage data;
• records relating to your participation in webinars, training programmes, certifications, assessments and other Services;
• photographs, recordings, screenshots and audiovisual content where Services are recorded;
• marketing preferences and communication preferences;
• information collected through cookies and similar technologies; and
• any other information voluntarily provided by you.

We may use your personal data for the following purposes:

• providing and administering our services;
• processing registrations, enrolments and payments;
• providing access to webinars, training programmes, events, certifications and digital content;
• issuing certificates and participation confirmations;
• communicating with you regarding services, updates and support requests;
• maintaining and improving our website and services;
• ensuring security, fraud prevention and system monitoring;
• complying with legal, regulatory, tax and reporting obligations;
• responding to enquiries and requests; and
• sending updates, newsletters, marketing communications or information about our services where you have provided your consent or where otherwise permitted under applicable law.

We may share personal data with:

• payment processors and financial service providers;
• learning management systems, webinar platforms and technology service providers;
• cloud hosting and IT service providers;
• professional advisers, auditors and consultants;
• regulatory authorities, courts, law enforcement agencies or governmental authorities where required by law; and
• other service providers engaged to support the operation of our website and services.

We may also disclose personal data where necessary to establish, exercise or defend legal claims, enforce our contractual rights, investigate suspected fraud or unlawful activity, or protect the rights, property or safety of REACHLaw, its users or third parties.

We do not sell personal data.

Our services may include webinars, training sessions, workshops, events or other activities that may be recorded, photographed or otherwise captured.

Such recordings may include your name, image, voice, questions, comments or participation and may be used for educational, operational, promotional, marketing, archival, compliance and related business purposes, in accordance with applicable law.

Further information regarding recordings and media use is available in our Terms and Conditions.

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, misuse or destruction.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

In the event of a personal data breach, we will take such measures as may be required under applicable law, including implementing appropriate remedial actions and, where required, notifying the relevant authorities and affected individuals.

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including the provision of services, maintenance of records, compliance with legal obligations, resolution of disputes and enforcement of our rights.

Where personal data is no longer required for the purposes for which it was collected, and retention is not otherwise required by applicable law, we will delete or anonymise such personal data within a reasonable period.

Subject to applicable law, you may have the right to:

• obtain information regarding the personal data processed by us;
• request correction, completion or updating of personal data;
• request erasure of personal data, where applicable;
• withdraw consent for processing based on consent;
• nominate another individual to exercise your rights in accordance with applicable law; and
• exercise any other rights available under applicable data protection laws.

Requests may be submitted using the contact details provided below.

Personal data may be processed, stored or accessed in jurisdictions outside your country of residence, including jurisdictions in which our service providers operate. We will take reasonable steps to ensure that such processing is carried out in accordance with applicable law.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of such third-party websites.

Our website may use cookies, analytics tools and similar technologies to improve functionality, understand user interactions, enhance user experience and support security and performance monitoring.

You may manage cookie preferences through your browser settings, although certain website features may not function properly if cookies are disabled.

We may update this Privacy Policy from time to time. The updated version will be made available on the website and will become effective upon publication unless otherwise stated.

If you have any questions regarding this Privacy Policy, our processing of personal data, or wish to exercise any rights available under applicable law, you may contact us using details provided below:

Email: privacy@reachlaw.co.in

Address:  Unit 410, 411, 412 & 431, Fourth Floor, City Centre Mall,

Sector-12, Dwarka, New Delhi-110075. India

We will endeavour to respond to your request or complaint within the timelines prescribed under applicable law.